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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Huang

September 12, 2026

5  out of  5
rating by Tony Huang
"We've been with this State Farm agent and office for over 20 years and they are always very helpful with helping us understand our policies and provide great service to my family and I."
We responded:
"Tony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Diamond Bar insurance team is always here and happy to help. "
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City Driving School

September 11, 2026

5  out of  5
rating by City Driving School
"I just want to take a moment to recognize Janet for being such an amazing agent. Every time I’ve had the opportunity to work with her, she has been incredibly helpful, kind, and professional.

What really stands out to me is how she genuinely cares about her customers. She always takes the time to listen, answer questions, and make sure everything is taken care of. You can tell that providing great customer service isn’t just part of her job—it’s something she truly takes pride in.

Thank you, Janet, for always being so helpful and making every experience a great one. You’re truly appreciated!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kevin Kuo

September 1, 2026

5  out of  5
rating by Kevin Kuo
"Janet and her assistant Patrick are very responsive and always explains questions thoroughly. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Isabel Jordan

August 26, 2026

5  out of  5
rating by Isabel Jordan
"If I could give 10 stars for customer service, I absolutely would give it to State Farm Agent Janet Simmons and her team.

The staff are friendly, knowledgeable, and responsive. I hate to admit that I’ve totaled three cars over the past 30 years, but whether the accident was my fault or caused by another driver, every claim was handled smoothly, efficiently, and completely hassle-free. Each case was processed in a reasonably short period of time.

What matters most to me is responsiveness. Whenever I have a question, I can count on getting an answer within 24–48 hours, from home insurance, auto, travel, life, or, earthquakes insurance, Janet will put her clients’ best interests first, offers guidance and find solution, I mean, she treat you like a friend !!

Of course, price matters, too. I’ve been approached many times by other reputable auto insurance companies, including AAA and Century 21, but none has been able to beat the price I’m paying while providing the same level of coverage and service.

I highly recommend Janet Simmons and her team. If you stay with her, you will be well taken care of, and, in the long run, you can expect an unbeatable loyalty rate like I do."
We responded:
"Isabel, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Focus Camera

August 26, 2026

5  out of  5
rating by Focus Camera
"Good, I am with Janet more than 10 years."
We responded:
"Thank you so much for your kind review, Focus!  If you need insurance assistance, we are just an email or call away! - Janet Simmons, your State Farm Agent   "
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Pauline Mark

August 24, 2026

5  out of  5
rating by Pauline Mark
"We appreciated Janet & her staff, Patrick assistance when we need immediate attention. They replied our email & phone calls very quickly; also provided the solution right away. Highly recommend to give her a call for your auto & house policy."
We responded:
"Hi Pauline, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Janet Simmons’s team.  Please reach out to us if any questions come up!  - Janet Simmons’s Insurance Team "
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Sam

July 26, 2026

5  out of  5
rating by Sam
""I’ve been with Janet for over 20 years. The service has always been excellent. She responds quickly and incredibly patient and helpful. I highly recommend Janet and will continue to be a loyal customer.""
We responded:
"Sam, thank you for the amazing review! Our Diamond Bar insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Janet Simmons, your State Farm Agent "
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Terell Love

July 24, 2026

5  out of  5
rating by Terell Love
"Great team and they keep you up to date with you car insurance and their communication is awesome."
We responded:
"Terell, thank you for the fantastic review! We’re always here to support you with your insurance needs in Diamond Bar. "
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Nick Wu (Nick Wu)

July 17, 2026

5  out of  5
rating by Nick Wu (Nick Wu)
"I’ve been with them for over 10 years, and the service has always been excellent. Whenever I have a question, they respond quickly and are incredibly patient and helpful. I highly recommend them and will continue to be a loyal customer."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Diamond Bar. "
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Jason Wu

July 10, 2026

5  out of  5
rating by Jason Wu
"Janet is insightful, reliable, and knowledgeable in her field. She promptly answered my emails and calls regarding my car and home insurance."
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Janet Simmons’s Team here in Diamond Bar . "
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Gary Cheng

July 10, 2026

5  out of  5
rating by Gary Cheng
"Patrick and the associates are responding quickly and clearly."
We responded:
"We appreciate your review, Gary. We are so happy that you had such a wonderful experience with State Farm Agent Janet Simmons’s Team here in Diamond Bar ! "
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Gloria Liang

July 9, 2026

5  out of  5
rating by Gloria Liang
"Janet's compassion, dedication, expertise, and patience truly reflect her professionalism and make her an outstanding representative of her agency. We also deeply appreciated her reliability, accountability, integrity, and genuine care for others."
We responded:
"Gloria, thank you for your wonderful review of State Farm Agent Janet Simmons’s Team!"
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Yongyi Xu

June 19, 2026

5  out of  5
rating by Yongyi Xu
"Very good and very professional. Janet always helps me a lot."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kaylyn Escobar

June 6, 2026

5  out of  5
rating by Kaylyn Escobar
"I had to get renter’s insurance, but didn’t know where to start. I called Janet’s office for a quote and her team was able to assist me quickly and efficiently. Janet was very friendly and knowledgeable. She helped me step by step and by the end of the phone call, I was covered for renter’s insurance! If I ever have any insurance related needs in the future, I’ll be sure to go with Janet!"
We responded:
"Kaylyn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kyle Huang

June 2, 2026

5  out of  5
rating by Kyle Huang
"This is the best Statefarm office in the area! Janet is fantastic and the service here is exceptional. I’ve been working with her for the past 10+ years now and they’ve helped me with everything from homeowners insurance to car insurance. Very honest business and good communication. Will continue to go here for any of my insurance needs."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tzkai Huang

June 1, 2026

5  out of  5
rating by Tzkai Huang
"Janet is an attentive and informative agent. She’s helped answer all my questions and concerns that I encounter When my car broke down, Janet promptly guided me through each step of the process. I feel like as long as I have Janet by my side, I’ll be in good hands (I know, different insurance company)."
We responded:
"We appreciate your review, Tzkai. We are so happy that you had such a wonderful experience with State Farm Agent Janet Simmons’s Team here in Diamond Bar ! "
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Happy Golfer

May 29, 2026

5  out of  5
rating by Happy Golfer
"Great service! Janet and staff have been very helpful for my auto, home, and life insurance for past ten years. Highly recommended!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Josie Hsiao

May 28, 2026

5  out of  5
rating by Josie Hsiao
"Janet is great to provide excellent service of auto insurance and rental property insurance"
We responded:
"Thanks so much for the amazing review, Josie! We really appreciate your support here in Diamond Bar . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Wayne Chiang

May 28, 2026

5  out of  5
rating by Wayne Chiang
"Great service and prompt responses"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Janet Simmons’s Team. "
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Pao Kuei Lee

April 11, 2026

5  out of  5
rating by Pao Kuei Lee
"Thank you for helping us with car and house insurance so you can have peace of"
We responded:
"Pao, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Janet Simmons’s Team is just a call or email away!"
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jaimee

April 10, 2026

5  out of  5
rating by jaimee
"Working with Janet has been an absolute pleasure—she's knowledgeable, responsive, and genuinely care about finding the best coverage for my needs. She made the entire process seamless and stress-free, always taking the time to explain options clearly. I feel confident knowing I’m in such capable and trustworthy hands!"
We responded:
"jaimee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Franklin Simmons

April 10, 2026

5  out of  5
rating by Franklin Simmons
"The amount of care Janet and her team provide is unmatched!"
We responded:
"Thank you for taking the time to leave such a great review, Franklin. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kyle James

April 10, 2026

5  out of  5
rating by Kyle James
"Janet and her team made getting Auto insurance extremely easy and a really good rate I would recommend them to anyone looking to get insured. Very professional"
We responded:
"Thank you for your kind review of State Farm Agent Janet Simmons’s Team. We appreciate it!"
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Benjamin Simmons

January 30, 2026

5  out of  5
rating by Benjamin Simmons
"Awesome agent! Takes care of everything for me, literally. Always does a great job explaining all of the ‘unknown’ changes and makes sure my policies are good. 👍"
We responded:
"Thank you for the 5-star review, Benjamin! Here on State Farm Agent Janet Simmons’s Team, we are proud to serve our community and appreciate your recognition. "
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Jaway Arkangel

September 25, 2025

5  out of  5
rating by Jaway Arkangel
"I have only been with Janet for a short while, having had to change my car insurance recently. Now I’m wondering why I haven’t gotten it sooner. Good prices and great customer service make Janet Simmons a great Agent for me"
We responded:
"I am appreciated your business and support. Thank you for the compliments and referrals. We are always here to help~"